AMIRA Jewels
FAQs
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Our gold jewelry is typically crafted from 916 purity gold, also known as 22 karat gold. This means it contains 91.6% pure gold, with the remaining 8.4% composed of alloying metals for durability and strength.
While our primary focus is on 916 gold due to its popularity and cultural significance, we also offer jewelry in other purity levels such as 999 (24 karat). Please inquire with our staff for availability.
You cannot directly purchase through the website, however you can contact our sales executive directly through WhatsApp for inquiries or online orders.
We use DHL for normal shipping and both Grab and Lalamove for express delivery.
Yes, we offer trade ins and resale of old gold subject to our terms and conditions. We encourage customers to visit our store and talk to our sales executives for the requirements and rates for resale and trade in.
Yes, we offer re-sizing and repair services depending on the item in question. We encourage customers to visit our store so our experts can assist you accordingly.
